Close your Warehouse! 8 Reasons to Use Order Fulfillment

8 Reasons to outsource your warehousing to Meteor Space

Whether you are seasoned outsourcer, ready to pass on business operations given the right package comes along or you have a preference to keep things in-house, this article should be of use.

I have outlined 8 good reasons to outsource your warehouse, going from the very tangible cost and capital advantages to the less obvious service and risk advantages.

1. This is what we do!

Our business is warehousing, we eat, breath, sleep warehousing. By outsourcing, you are partnering with a team that is committed to doing your order fulfillment to a world class standard.

2. Focus on your core business

Let’s you do what you do best.

3. Get more

It is very likely Meteor can offer you an array of services that you currently do not have. Such as fully real-time stock visibility, batch controls, FIFO, cycle counting or an 8 pm order cut off for next day delivery.

4. Scalability

If you are downscaling, don’t worry about wasted capacity, you only pay for what you use.

If you are upscaling, don’t worry about available capacity, Meteor facilities boast a vast expansion capacity.

5. Reduce your capital investment

Less investing in machinery, racking and IT.

6. Flexibility

All solutions that Meteor offer its clients are highly tailored. A custom made online portal allows you to interact with your stock.

7. Shared Cost: Sharing resources

An order fulfillment house stores and picks product for several clients- each client gets the benefit of added efficiency as fixed costs are shared out.

8. Warehousing compliance

Health and safety training, risk assessments, manual handling training, insurance audits, signage, accident books, near miss records, maintenance records, safe working practices, visitor books, rack inspections, load testing, – this list goes on, warehousing can be a minefield when it comes to legislation- leave it to someone else to worry about it.

New Client Portal Launch

Meteor Space’s client portal gives our clients full access to their stock.
Advanced features include:

Shipment Entry

Allows our clients to book on their own shipments

Key features

  • Address Save and Lookup
  • Multiple shipping options
  • Worldwide shipping
  • Product lookup and available quantity indicator
  • Stock allocation

Shipment View

A complete historical listing of shipments and their status.

Stock Histories

View history of your stock from receipt, adjustments and dispatches

Stock Listing

Full stock listing in tabular format and can be download to excel.

Why Reliable & Timely Delivery Services are Important

Why Reliable & Timely Delivery Services are Important

It is said that 60% of customers say the reason they shop online is “due to the convenience of having the product delivered” ‘Which?’. So for the customer product delivery is the most important part of the fulfilment process.

In that same servery 17% of those ask had a late delivery, 3% had not received their order and 2% received damaged goods. Out of 6270 people asked 20% of them had a poor delivery experience. One bad experience could be enough for a customer not to shop at a company again. That’s why it is important that delivery mistakes are kept to a minimum and any problems are dealt with effectively.

There are many delivery options a business can use, just to name a few

  • Yodel
  • DPD
  • TNT
  • Parcel Force

The most important thing for a business is to make sure they use the correct delivery option for their product and for their customers.

At Meteor Space our relationships with all the leading courier customers allows us to offer you and your customers the ideal delivery service for your customers.

Postal or Parcel What Should You Offer Your Online International Customers?

Postal or Parcel What Should You Offer Your Online International Customers?

There isn’t really just one answer to this question. There is however a simple solution to deciding if you should ether offer postal or parcel services to your international customers. If you are sending a product that is ether priced low or the market you are selling into is cost conscious and it isn’t too fussed on fast delivery then a reliable postal services could fit your needs.  However if you are selling a higher priced product then having a tracked parcel services can help keep you and your customers in the loop of where the product is from the point of courier collecting to courier delivering.

But unfortunately the day retailers they are not selling to just the market but are selling to individual customers with individual buying habits. For one customers there high valued purchase could be a low valued purchased to another customer. Then there are customers are dead set on having there order delivered next day and then some customers wouldn’t mind waiting a week for delivery. None of this information so far has answered the question, so what services do you offer?

Well the answer is really both of them; you need to offer your customer the choice so they can decide for themselves what services suits their needs.   It did use to be the case where it was a struggle to have to deal with an overseas postal operator and then to also have to deal with a parcel company. But today things are different as many postal companies have their own parcel divisions alongside their normal UN-Tracked mailing services.

For customers however want to have a tracked services this is where parcel services come into play. So what are the benefits of using a fully tracked service for yourself and your customers? Using a fully tracked service can help build trust between you and your customers, it can also allow your business build a reputation of provide a quality service. There are also a number of other reasons to use a fully tracked service:

  1. You will be able to track throughout the delivery process.
  2. A choice of delivery options to suit your customer’s individual needs (E.G. mailbox deliveries and personal deliveries.)
  3. Customs can be simplified- Parcels up to 2Kg can get though customers faster and easier.
  4. Peace of mind- you and your customers can have peace of mind that the parcel is on its way and it will be delivered.

In conclusion giving your customers the option on how they want their orders to be delivered leaves life easier for yourself as the customers is in charge on the decision.