02 Feb
If you’ve noticed your Ecommerce orders are growing, congratulations! This means that you’ve overcome the first hurdle in building your business and found yourself a satisfied and loyal customer base.
Your next challenge is learning how you can build on your success and mange your expanding Ecommerce order volumes. This means putting rigorous stock management systems in place, so you can keep your existing customers happy and entice more people to buy from you.
Greater Number of Orders = Greater Workload
An increased number of orders is a great sign your business is beginning to thrive, but this comes with fresh challenges. Dealing with more orders means increasing your storage capacity, keeping accurate data on your orders and finding extra staff to help you deal with increased demand.
In time you are likely to find your original fulfilment methods aren’t keeping pace with your expanded business needs.
If you don’t keep on top of the increased demand your customer experience is likely to suffer as delivery time increases or mistakes are made with orders. You may find that you can’t fulfil orders in a timely way because you simply don’t have the correct stock to hand, or you lack effective staff to help you navigate your workload. In addition, increase in sales brings with it an increase in your overheads. Picking and packing goods takes time and hiring staff will certainly rack up your costs.
But don’t panic! There are tools and tips that can help you, no matter how high your volumes become.
The Solution? Outsourcing.
In the past the idea of outsourcing your warehouse needs might have occurred to you, but you felt you could put it off because you could handle your orders by yourself. Now that orders have grown the most effective solution is choosing a third party logistics company. The high volume of stock that will be required to fulfil your expanded orders can be easily managed with a warehouse management system. The very best of these systems:
- Use online cloud based software that integrates seamlessly with all online baskets.
- Helps to eradicate errors and allows for an exceptional fulfilment experience.
- Will send regular reports to keep you informed about order fulfilment at all times.
- Will help you to process increases in returns – which will grow in proportion to your expanded orders. Using a fulfilment provider will take the headache out of this process as they can handle returns for you quickly and efficiently.
Continue to Grow Your Business With Meteor Space
The continued development of your Ecommerce business depends on you being able to keep your customers happy and deal with orders quickly and professionally. When customers get top service they will help to build your reputation as a business to rely on with excellent customer service.
When you use a fulfilment company you can access a range of services that will enable new logistical problems to be solved – with expertise of people who are dedicated to making Ecommerce growth as smooth as possible.
By outsourcing you’ll have full control over your stock as well as gaining valuable time to focus on sales and providing the best possible experience for your customers.
If you’d like to learn more about order fulfilment with Meteor Space, please feel free to get in contact with us and see how we can help your business grow.
