Partnering with Meteor Space has revolutionized our operations at Responsible. With Meteor Space’s impeccable shipping services and expansive warehouse solutions, we’ve efficiently coped with escalating order volumes and storage constraints. Thanks to their solutions, we’ve significantly enhanced customer satisfaction while advancing towards our vision of a sustainable fashion market. Grateful for their support, we look forward to continued success together.
About the Client - Responsible
Responsible is committed to transforming the fashion resale market by reducing the demand for new products and amplifying the availability of desirable second-hand goods. As pioneers in this industry, their vision is to be the global leader in building a sustainable fashion market.
The Challenge and Results
Facing challenges such as managing escalating order volumes while minimizing operational costs, coping with the increasing demand for warehouse space due to expanding inventory, and dealing with unreliable pickups and recurring issues with shipping providers, the company sought effective solutions.
Implementing strategies like utilizing Meteor Space for seamless shipping operations and bi-weekly pickups to streamline stock movement proved instrumental in alleviating operational burdens. Furthermore, leveraging Meteor Space’s expansive warehouse space enabled the company to overcome storage constraints and support business expansion. Precise inventory tracking with Canary7 Warehouse Management System minimized item misplacement and optimized operational efficiency.
Additional manpower provided by Meteor Space during peak seasons resolved issues with delivery partners like Evri and Royal Mail, while daily pickups and deliveries ensured prompt order fulfillment, enhancing customer satisfaction. Canary7’s inventory management reduced labor costs associated with stock sourcing and minimized the risk of returns, while the utilization of Meteor Space’s warehouse freed up resources for allocation to production.
Consistent shipping practices not only enhanced operational efficiency but also reduced customer inquiries about package location, contributing to overall business success.
Virus Case Study
Company
Virus International
Headquarters
California, USA
Industry
Activewear Industry
“Working with Meteor has made logistics much easier in NI. We used to be in Denmark and the costs were outrageous. The service and dedication we get from Meteor has made our operations much easier to handle and we are happy that we found a partner who learned how to handle our number of SKU’s and has helped us with navigating the challenges of shipping to several countries within and outside the EU.”
About QDQ
Virus International is a premium performance apparel brand catering to athletes and fitness enthusiasts around the globe. Known for innovative fabrics and ergonomic designs, Virus combines advanced technology with style to deliver gear that supports peak performance. Virus offers a diverse and extensive product catalogue, supported by a robust international e-commerce platform serving customers within the EU and in global markets.
Challenges
Prior to partnering with Meteor Space, Virus encountered significant logistical challenges while operating out of Denmark. Managing consistent, cost-effective delivery was difficult due to high operational costs and the complexities of managing a broad and varied product inventory alongside international shipping regulations. In addition, scaling logistics to accommodate multiple delivery zones and fluctuating order volumes remained an ongoing challenge.
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Solutions Provided
Meteor Space provided Virus with a tailored logistics solution that addressed their specific operational pain points. This included:
• Relocation to a Northern Ireland-based hub to reduce overhead costs and streamline fulfilment
• Custom SKU management designed to handle their extensive and diverse product range
• International shipping coordination, ensuring smooth delivery within and outside the EU
• Scalable warehousing and inventory systems that adapt to seasonal demand and regional variation
With a dedicated support team and a flexible logistics infrastructure, Meteor helped Virus stabilise operations while expanding their international reach.
Impact
“Working with Meteor has made logistics much easier in NI… we are happy that we found a partner who learned how to handle our number of SKU’s and has helped us with navigating the challenges of shipping to several countries within and outside the EU.”
Since moving their logistics operations to Meteor Space, Virus has significantly lowered fulfilment costs and improved inventory accuracy. The complexity of managing hundreds of SKUs is now handled with precision, reducing errors and streamlining order dispatches. Shipping processes have become more predictable and compliant with international regulations, enhancing customer satisfaction and repeat purchases.
Conclusion
Meteor Space has enabled Virus International to transform their logistics and delivery operations, overcoming high-cost barriers and operational complexity. By offering a flexible and scalable fulfilment model rooted in Northern Ireland, Meteor Space has strengthened Virus’s ability to serve a growing global customer base efficiently and reliably.