Almost a third of British companies that trade with the EU have suffered a decline or loss of business since post-Brexit rules took effect on January 1, according to the Financial Times. However, businesses are adapting and changing to meet the challenges presented by Brexit.
Through innovation and working closely with Meteor Space, JM Posner have been able to improve their services to customers throughout the island of Ireland and EU, after drastically being impacted by Brexit.
Dean Long of JM Posner gives us an insight into how they overcame the challenges of Brexit.
JM Posner is a small team of experts dedicated to delivering quality equipment and supplies at a great price to caterers in the UK and Europe.
What was your problem before working with Meteor Space?
“After Brexit, JM Posner struggled to provide our usual service to many of our Irish and EU customers due to multiple reasons. The majority of our products are food, and there was a lot of confusion on how to pass customs clearances as the rules haven’t been very clear and seem to vary from country to country, as well as increased shipping times due to custom delays at the border, and sometimes even struggling to find a haulier that will take the freight as they were just all overbooked due to the delays they had been experiencing.”
How has Meteor Space helped you solve this problem?
“Since using Meteor Space, they have provided us a platform to reconnect with our Irish/EU customers again, , allowing us to continue to supply them with the products they require to trade without the hassle of having to source products from elsewhere, which could have led to them having to redevelop products they serve/sell. We have been provided warehouse space to keep stock in NI, enabling us to ensure we are able to meet demand and process the orders efficiently as they come in to ensure that our customers outside of the UK are getting the great service, they previously received from JM Posner pre-Brexit.”
What have you been able to achieve since working with Meteor Space?
“JM Posner have been able to launch our EU website, meaning any non-UK customers can order 24/7 as and when required at a time that suits them, without the stress of having to wait for shipping quotes and the rigmarole of completing custom documents that they had never had to deal with before. It also gives our customers the peace of mind that orders will arrive without the huge delays they were previously experiencing due to customs checks/haulier shortages again.”
Are JM Posner now offering a better service to their customers in Ireland & Europe?
“JM Posner is now definitely able to provide a better service to our customers in the North & South of Ireland, as well as the reduction in shipping costs making it a better option financially for our customers.
Meteor have helped to take away the hassle of trying to understand a lot of the legislations, as they were open to interpretation and could be read in so many ways, it was unclear as to what the correct protocol was post-Brexit.
Sales are on the up in Ireland and the EU, and Meteor are helping greatly to ensure our customers are looked after with the service they expect.”