Partnering with Meteor Space has revolutionized our operations at Responsible. With Meteor Space’s impeccable shipping services and expansive warehouse solutions, we’ve efficiently coped with escalating order volumes and storage constraints. Thanks to their solutions, we’ve significantly enhanced customer satisfaction while advancing towards our vision of a sustainable fashion market. Grateful for their support, we look forward to continued success together.
About the Client - Responsible
Responsible is committed to transforming the fashion resale market by reducing the demand for new products and amplifying the availability of desirable second-hand goods. As pioneers in this industry, their vision is to be the global leader in building a sustainable fashion market.
The Challenge and Results
Facing challenges such as managing escalating order volumes while minimizing operational costs, coping with the increasing demand for warehouse space due to expanding inventory, and dealing with unreliable pickups and recurring issues with shipping providers, the company sought effective solutions.
Implementing strategies like utilizing Meteor Space for seamless shipping operations and bi-weekly pickups to streamline stock movement proved instrumental in alleviating operational burdens. Furthermore, leveraging Meteor Space’s expansive warehouse space enabled the company to overcome storage constraints and support business expansion. Precise inventory tracking with Canary7 Warehouse Management System minimized item misplacement and optimized operational efficiency.
Additional manpower provided by Meteor Space during peak seasons resolved issues with delivery partners like Evri and Royal Mail, while daily pickups and deliveries ensured prompt order fulfillment, enhancing customer satisfaction. Canary7’s inventory management reduced labor costs associated with stock sourcing and minimized the risk of returns, while the utilization of Meteor Space’s warehouse freed up resources for allocation to production.
Consistent shipping practices not only enhanced operational efficiency but also reduced customer inquiries about package location, contributing to overall business success.
QDQ Case Study
Company
Queens Don’t Quit (QDQ)
Headquarters
Belfast, Northern Ireland
Industry
Fitness Apparel Industry
“Launching a new business comes with a steep learning curve—especially when it comes to logistics and distribution. Partnering with Meteor has significantly eased that burden. Their expertise has enabled me to establish a fast, reliable, and seamless supply chain to reach my customers efficiently.”
About QDQ
Queens Don’t Quit (QDQ) is a high-performance fitness apparel brand founded in 2020 by Maeve Madden, a well-known health and wellness advocate. Created with a mission to empower women through functional, stylish activewear, QDQ has quickly gained a loyal following for its commitment to quality, inclusivity, and confidence-building design.
The brand offers a wide range of gym apparel, including sculpting leggings, supportive sports bras, seamless tops, and outerwear — all engineered for both performance and everyday wear. QDQ’s rapid growth has been fueled by its strong community and Maeve’s ability to connect with a wide audience through social media, especially on TikTok, where her message of resilience and self-care has resonated deeply. Today, QDQ stands as a leading name in women’s activewear, combining fashion and function to support women in their fitness journeys.
Challenges
Like many fast-growing direct-to-consumer brands, QDQ faced logistical challenges in its early stages. Launching during a time of heightened demand for eCommerce and activewear, the brand needed to scale quickly while ensuring a consistent and reliable customer experience. However, building an efficient supply chain from scratch proved complex. Managing warehousing, order fulfillment, inventory accuracy, and shipping logistics — especially as order volumes grew — placed considerable pressure on internal resources. International shipping, returns management, and ensuring fast delivery times to a growing customer base also presented hurdles. Without the right infrastructure and logistics expertise, QDQ risked delays, stockouts, and customer dissatisfaction — all of which could impact brand reputation and long-term growth. It became clear that to maintain their high standards and continue scaling, they needed a dedicated fulfillment partner who could provide the operational support required to streamline and strengthen their distribution process.
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Solutions Provided
To support QDQ’s growth and overcome its logistical challenges, Meteor Space delivered a tailored end-to-end fulfilment solution designed for agility, scalability, and speed. From the outset, we provided seamless warehousing and inventory management, ensuring accurate stock levels and real-time visibility — essential for a brand experiencing rapid demand fluctuations. Our expert pick and pack service ensured fast, accurate order processing, while our flexible shipping options helped QDQ deliver a smooth and reliable customer experience across multiple regions.
One of the key advantages we offered QDQ was our strategic location in Northern Ireland, which allowed the brand to maintain smooth, duty-free access to both the UK and EU markets — a major logistical advantage. Our team also managed returns efficiently, enhancing customer satisfaction and reducing admin time for QDQ’s internal team. By taking full ownership of the operational side of the business, Meteor Space allowed Maeve and the QDQ team to focus on scaling the brand, building community, and driving product innovation — confident that their fulfilment operation was in expert hands.
Impact
Since partnering with Meteor Space, QDQ has seen a measurable transformation in its operational efficiency. By streamlining the fulfilment process, we’ve helped QDQ speed up order turnaround times, reduce errors, and maintain consistent service quality as order volumes increased. With real-time inventory visibility and a dedicated support team, QDQ gained the confidence to scale its product range and expand its customer base without worrying about logistical constraints.
Conclusion
The partnership between QDQ and Meteor Space demonstrates the power of aligning a fast-growing brand with the right fulfilment provider. With a solid logistics foundation in place, QDQ has been able to scale with confidence, maintain a strong reputation for customer satisfaction, and focus on its core mission of empowering women through activewear.
At Meteor Space, we take pride in supporting ambitious, high-growth brands like QDQ by providing the infrastructure, expertise, and flexibility needed to thrive in today’s competitive eCommerce landscape. As QDQ continues to grow and evolve, we’re proud to be part of their journey — delivering behind the scenes so they can shine in front of their audience.